Job Description

Job Summary:

On our client's behalf, we seek a skilled and experienced Salesforce Administrator to manage and maintain our organization's Salesforce platform. As the Salesforce Administrator, you will be responsible for configuring and customizing Salesforce to meet business requirements, maintaining data quality, and supporting end-users.

Key Responsibilities:

? Configure and customize Salesforce to meet business requirements, including creating custom fields, objects, workflows, and reports.

? Maintain data quality by developing and implementing data governance policies and procedures, performing quality checks, and cleaning up data as needed.

? Provide end-user support by resolving technical issues, answering questions, and training users on new features and functionalities.

? Monitor system performance and usage and proactively identify and address issues and opportunities for improvement.

? Collaborate with business leaders and stakeholders to understand business requirements and translate them into Salesforce solutions.

? Manage system upgrades and releases, including testing, training, and communication to end-users.

? Develop and maintain documentation of system configuration, processes, and procedures.

? Ensure compliance with all applicable data privacy and security regulations.

Qualifications:

? Bachelor's degree in Computer Science, Information Technology, or a related field.

? Minimum of 3 years of experience in Salesforce administration, with a strong understanding of Salesforce platform features and functionalities.

? Salesforce Administrator certification required; additional Salesforce certifications preferred.

? Strong analytical, problem-solving, and critical thinking skills.

? Excellent communication and interpersonal skills, with the ability to work effectively with end-users at all levels of the organization.

? Strong project management skills, with a proven ability to manage multiple projects simultaneously.

? Strong understanding of data privacy and security regulations, including GDPR and CCPA.

? Experience with Salesforce Lightning Experience and Salesforce CPQ preferred.

If you have a passion for managing and maintaining Salesforce systems and are looking for an exciting opportunity to work in a dynamic organization, we encourage you to apply for the role of Salesforce Administrator.

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